Terms and Conditions
1. Introduction
Welcome to Up Studio Ltd. By accessing or using our website, or by purchasing via this website you agree to be bound by these terms and conditions.
2. Ownership of Artwork
All artwork sold on this website is created and owned by Up Studio Ltd ("the Artist"). Ownership of the artwork remain with the Artist until the artwork is fully paid for by you (“The Buyer”).
3. Purchase and Payment
All prices are listed in GBP. Payment can only be made by card via the website. Once payment is received, the artwork will be shipped to the address provided by you, The Buyer.
4. Damage, Returns and Refunds
Although we make every effort to accurately depict the colours of our products, monitors vary and as such there might be slight variation in the final printed Artwork from the colours viewed on screen.
All sales are final, however refunds will be given if the Artwork is returned to The Artist in pristine condition in the original packaging, and is received within 14 days of delivery.
Refunds are also offered if there has been damage in transit to The Buyer; The Buyer must contact The Artist by email within 7 days of receipt of damaged goods in order to return good and claim a refund.
When the delivery is received It is the responsibility of The Buyer to thoroughly inspect the packaging for any signs of damage and do not accept if you are in any way unsure that the contents are secure.
The products become yours once delivery has taken place and items are paid for in full. If you return damaged goods, Artwork will become our property again from the time we receive the returned goods, once we have inspected the packaging for any signs of damage.
The Artist will not be liable for costs or damages that exceed the original cost of the artwork.
5. Delivery & Shipping
If the item is in stock it will be dispatched within 48 hours of purchase via Royal Mail, estimated 3-5 days for deliveries within the UK.
If the print has to be produced, the expected delivery time will be estimated 7-10 days for deliveries within the UK, from when the order was placed.
If you required the Artwork delivered within 10 days of purchase date, please contact the Artist at up.studio@icloud.com to check feasibility and alternative courier options.
Shipping costs are calculated at checkout based on the size and weight of your order, together with your postcode. If you are outside the UK the checkout should calculate your shipping costs, if it doesn't, please get in touch so we can calculate the costs for you. The Buyer is responsible for paying all import duties in countries where duties apply.
Delivery times may vary based on location. We are not responsible for delays caused by the shipping carrier, import paperwork or customs delays.
We offer shipping to [list regions/countries], and shipping fees will vary based on your location and the size of your order.
Estimated delivery times will be provided at checkout. However, we are not responsible for delays caused by third-party couriers or customs clearance.
If your order is damaged or lost during transit, please contact us within 14 days of receipt for assistance.
International customers may be subject to customs duties or taxes, which are the responsibility of the buyer.
6. Copyright and Use of Artwork
The Buyer may use the artwork for personal display and enjoyment. The Buyer is free to re-sell the artwork but any commercial use of the image, reproduction of whole or part of the artwork, or distribution of the artwork by The Buyer is prohibited without the Artist's written consent.
The Buyer cannot replicate or reproduce the artwork in any way for commercial gain. Elements of the work cannot be used to create new materials.